Terms of Service

1. Who we are

Pet+Me (“we”, “us”) is operated by {{COMPANY}}. These Terms apply to pet-plus-me.com and to every portrait you preview or buy there. By using the site you agree to them. If you don't, please don't use the site.

Questions about these Terms: hello@pet-plus-me.com.

2. What the service does

You upload one photo of each person and pet you want in the frame, choose up to three looks, and we generate portraits with AI from those photos. The first portrait is shown as a free, watermarked preview. We also render up to two bonus previews so you can compare.

Portraits are generated by a machine-learning model. Results vary: likeness, details, backgrounds and props can differ from your photos and from the look's example. That is part of the product, not a defect, unless the result is clearly wrong (see Re-rolls and refunds).

3. Previews, prices and payment

Previews are free, 1080 px and watermarked. You don't need an account or a card to make one. If you keep a preview open without buying, it stays in your private link for 30 days.

Prices are shown in US dollars before checkout: 1 portrait $19, 2 portraits $29, 3 portraits $33. Additional looks after purchase cost $10 each. Payment is processed by Stripe; we never see your full card number. Your card may be saved by Stripe for one-tap add-ons in the same browser, and we only charge it when you click a button that shows the price.

After payment you receive 4K files (3200×4000 px) without watermark, downloadable from your private page and by email. Prices may change for future orders; the price you paid is the price you keep.

4. Re-rolls and refunds

Every order includes two free re-rolls, shared across the portraits in that order. A re-roll generates a new version from the same photos and replaces the old one.

If, after the re-rolls, a portrait is still clearly wrong (wrong person, wrong animal, broken image), email hello@pet-plus-me.com within 14 days of purchase and we will refund that portrait in full. Taste differences (“I expected a different pose”) are what re-rolls are for and are not grounds for a refund.

5. Your photos and your rights

You keep all rights to the photos you upload. You give us a limited license to store and process them only to make your portraits, run safety checks, and provide support. We delete uploaded photos 30 days after upload, or sooner on request.

You must have the right to use every photo you upload and the consent of the people in it. Do not upload photos of minors unless you are their parent or legal guardian. Do not upload photos of public figures, images you found online, or anything sexual, violent or hateful. We run automated moderation and may refuse or delete content that breaks these rules without refund.

6. Portraits you buy

Once paid, the portraits are yours for personal use: print them, share them, hang them, give them away. You may not resell them, use them as a brand asset, or claim they are photographs or hand-made artwork.

We may use anonymized, aggregated statistics about orders to improve the service. We do not show your portraits publicly or use your photos or portraits to train models.

7. Gifts

When you send a portrait as a gift you provide the recipient's name and email and your note. You confirm the recipient is fine with receiving email from us about this gift. The gift email goes out when you choose to send it after payment; the recipient downloads the portraits from their own private link.

8. Availability and changes

Generation usually takes about a minute, but we can't promise a time. If a generation fails we retry; if it keeps failing you are not charged. We may change looks, prices and features at any time. We may suspend accounts or links that abuse the service.

9. Liability

The service is provided “as is”. To the extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us for the order in question. We are not liable for indirect or consequential losses.

10. Governing law

These Terms are governed by the laws of {{GOVERNING_LAW}}. Any dispute will be handled by the courts of that jurisdiction, unless consumer law in your country gives you additional rights that cannot be waived.

11. Changes to these Terms

We may update these Terms. The date at the top shows the latest version. Material changes apply to orders placed after they are published.